HotelNext Podcast

Hospitality podcast episodes for hotel leaders

Explore HotelNext podcast episodes about hotel technology, AI, revenue, guest experience, operations, and global hospitality markets. Each episode includes a guest perspective, summary, topics, and related market focus.

Close-up of a hotel reception desk showcasing a service bell and signage, emphasizing hospitality. Cover image for HotelNext podcast episode 1.

Canada

AI Service Recovery in Modern Hotels

Episode 1 explores ai service recovery in modern hotels with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Sarah Mitchell, Northstar Hospitality Group

Low angle shot of Hilton Garden Inn hotel facade against a gray sky, showcasing urban architecture. Cover image for HotelNext podcast episode 2.

USA

The Independent Hotel Tech Stack

Episode 2 explores the independent hotel tech stack with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Andre Williams, YieldRoom Advisory

Illustration representing businessman with index finger up showing increase of incomes on graph on purple background Cover image for HotelNext podcast episode 3.

Europe

Revenue Strategy Beyond Room Rates

Episode 3 explores revenue strategy beyond room rates with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Priya Nair, GuestFlow Labs

A soft-lit hotel room entrance, welcoming guests with luxury appeal and comfort. Cover image for HotelNext podcast episode 4.

Africa

Cybersecurity for Hotel Operators

Episode 4 explores cybersecurity for hotel operators with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Lucas Meyer, GreenStay Partners

Close-up of a metallic hotel sign mounted on a textured wall. Cover image for HotelNext podcast episode 5.

Global

Smart Rooms and Connected Guest Journeys

Episode 5 explores smart rooms and connected guest journeys with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Amina Bello, MarketPulse Hotels

Guests interacting at a luxurious hotel reception desk, emphasizing hospitality and service. Cover image for HotelNext podcast episode 6.

Canada

Sustainability Data Hotels Can Trust

Episode 6 explores sustainability data hotels can trust with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Owen Brooks, StayStack Systems

A close-up of a hotel check-in process with a smartphone and card transaction at the reception desk. Cover image for HotelNext podcast episode 7.

USA

Direct Booking Strategy for 2026

Episode 7 explores direct booking strategy for 2026 with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Camille Laurent, Maison Digital Hotels

A woman walking on a hotel mezzanine with red railings and doors inside a modern building. Cover image for HotelNext podcast episode 8.

Europe

Guest Messaging That Feels Human

Episode 8 explores guest messaging that feels human with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Mateo Alvarez, DirectBook Studio

Blue-toned modern architecture of Novotel in Barcelona under a clear sky. Cover image for HotelNext podcast episode 9.

Africa

How Canadian Hotels Choose Technology

Episode 9 explores how canadian hotels choose technology with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Lena Thompson, Northern Inn Group

Black woman podcasting from home using a laptop and microphone. Cover image for HotelNext podcast episode 10.

Global

US Hotel Demand and Distribution Shifts

Episode 10 explores us hotel demand and distribution shifts with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Grace Kim, UrbanStay Analytics

Episodes 1-10 of 20