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Episode 13 / Europe / 36 min

The Future of Hotel Payments

Episode 13 explores the future of hotel payments with practical hospitality insights for operators, technology leaders, and hotel brands.

Guest: Henry Walsh, HotelPay Network

Host: Abdellah Aitibour

A close-up of a hotel check-in process with a smartphone and card transaction at the reception desk. Cover image for HotelNext podcast episode 13.

Photo: Mikhail Nilov / Pexels

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Stream the HotelNext audio episode, then use the readable transcript below for reference.

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Welcome to HotelNext. I am Abdellah Aitibour, your host for this episode on the future of hotel payments. Today, Henry Walsh from HotelPay Network joins the conversation to explain what this topic means for hotel operators, hospitality technology teams, revenue leaders, and guest experience decision makers. We look at the operational problem first, then connect it to practical technology choices, staff adoption, market pressure, and the service standards guests expect from modern hotels. The discussion closes with clear takeaways for Canada, the USA, Europe, Africa, and global hospitality markets.

Episode summary

Episode 13 explores the future of hotel payments with practical hospitality insights for operators, technology leaders, and hotel brands.

  • Henry Walsh from HotelPay Network joins HotelNext for a practical conversation about the future of hotel payments.
  • Why the future of hotel payments matters for hotel owners, operators, brands, consultants, and hospitality technology teams.
  • How hotel teams can apply the idea without adding unnecessary complexity to operations or guest service.
  • What technology vendors, consultants, and brands should watch next across Europe hospitality markets.

Why this episode matters

Welcome to HotelNext. I am Abdellah Aitibour, your host for this episode on the future of hotel payments. Today, Henry Walsh from HotelPay Network joins the conversation to explain what this topic means for hotel operators, hospitality technology teams, revenue leaders, and guest experience decision makers. We look at the operational problem first, then connect it to practical technology choices, staff adoption, market pressure, and the service standards guests expect from modern hotels. The discussion closes with clear takeaways for Canada, the USA, Europe, Africa, and global hospitality markets.