HotelNext author
Guest Experience Researcher
Paris, France
Claire Dubois studies hotel guest experience, loyalty, service design, digital concierge tools, and the operational details that shape memorable stays.
Latest articles
Canadian hotel market trends insight for Africa hotel leaders, with practical ideas for operations, guest experience, revenue, and technology decisions.
hotel technology insight for Africa hotel leaders, with practical ideas for operations, guest experience, revenue, and technology decisions.
hotel revenue management insight for Africa hotel leaders, with practical ideas for operations, guest experience, revenue, and technology decisions.
hotel technology in Canada: the practical guide for hotel teams with practical operations, guest experience, and revenue insight.
AI in hospitality in Canada: why independent hotels are investing now with practical operations, guest experience, and revenue insight.
hotel guest experience in Canada: how operators are using better data with practical operations, guest experience, and revenue insight.
hotel operations in Canada: what hotel leaders need to know with practical operations, guest experience, and revenue insight.
hotel revenue management in Canada: trends shaping hotels in 2026 with practical operations, guest experience, and revenue insight.
sustainable hospitality in Canada: how technology is reshaping strategy with practical operations, guest experience, and revenue insight.
hotel cybersecurity in Canada: what comes next for modern properties with practical operations, guest experience, and revenue insight.
smart hotels in Canada: key lessons for owners and operators with practical operations, guest experience, and revenue insight.
hospitality startups in Canada: how brands can improve performance with practical operations, guest experience, and revenue insight.